The file you’ll want afterward
has to be made beforehand.
A property record is your exterior documented from the air, your interior documented room by room, and both stored somewhere you can actually reach them. Built while everything is still normal — because that’s the only time it can be.
Four parts, one record
Most people have a couple of these. Almost nobody has all four, in one place, current.
Exterior Documentation
Roof, siding, gutters, flatwork, and grounds captured from the air and dated — the same full-exterior record as a condition baseline.
Interior Inventory
A room-by-room walkthrough documenting what’s in the building — furnishings, equipment, finishes, and the details you’d struggle to describe from memory.
Secure Storage
Held somewhere that isn’t the building being documented, and isn’t a phone. Retrievable when you ask, including when you’re not home to look for it.
Scheduled Refresh
Updated on a cycle you set, so the record reflects the renovation you did and the equipment you replaced rather than the property as it was years ago.
Everyone means to do this
Walking the house with a phone is on almost everyone’s list. It stays on the list, because there’s never a reason to do it today — right up until the week when there is, and the house is full of water, or the contents are in a dumpster, or you’re standing in a parking lot trying to list what was in the building.
The problem isn’t that people don’t know they should document their property. It’s that documentation has no urgency until the exact moment it becomes impossible.
Homes and facilities need different records
Home Records
Full exterior documentation plus a room-by-room interior walkthrough of the house, garage, and outbuildings. Useful the week after a fire or a flood, useful in a claim, and useful when you’re trying to remember what the finished basement looked like before the water came in.
See homeowner services →Facility Records
Exterior and interior documentation of the building, its equipment, and its layout, refreshed on a schedule. For operators who’d otherwise be reconstructing a facility’s contents from purchase orders and memory while trying to get back to business.
See portfolio services →Anyone who’d rather have the file than assemble it later
Quoted by property
Interior documentation scales with the size of the building and how much is in it, so this one gets a real quote rather than a list price.
and how often you want it refreshed
Tell us the property and roughly what’s in it. We’ll come back with a number for the initial record and the annual refresh. Multiple properties are priced as one scheduled route.
Want the exterior only? That’s a condition baseline at $249. Documenting a rental turnover instead? See rental documentation.
One visit builds the record
We Scope It
A short conversation about the property, what’s in it, and how much detail you want. That’s what the quote is built from.
We Document It
Exterior from the air, interior room by room, in one scheduled visit. You’ll want to be there to let us in, but not to follow us around.
It Gets Stored
The record is organized, stored, and retrievable on request — then refreshed on whatever cycle you chose.
What people ask
Do you appraise or put a value on anything?
No. We document that an item exists, what it looks like, and where it was on the date we documented it. We don’t assign values, estimate replacement cost, or advise anyone on what or how much to insure — that’s appraisal and insurance work, and it isn’t what we do. What the record gives you is evidence; the valuing is someone else’s job.
Who can see my interior documentation?
You, and whoever you send it to. Your record isn’t shared, sold, or published, and it isn’t handed to anyone else without your say-so. It’s stored securely and retrieved when you ask for it.
How much detail is in the interior walkthrough?
Room by room, capturing furnishings, finishes, appliances, and equipment — enough that someone looking at it later can see what was there without you narrating. We’re not opening drawers or cataloguing individual items unless you’ve asked for that level of detail, which is a different scope and a different quote.
Do I have to be there?
Someone has to let us in, and it helps to point out anything you specifically want captured. After that you don’t need to shadow us. The exterior portion doesn’t need anyone at all.
How is this different from a condition baseline?
A baseline documents the outside of the building — roof, siding, grounds — and is built around storm and condition questions. A property record adds the inside and what’s in it, and is built around the harder situation: the building is damaged or gone and you need to establish what existed. Plenty of people start with a baseline and add the interior later.
How often should it be refreshed?
Annually is the common answer, and after anything that materially changes the property — a renovation, a major purchase, new equipment, a move. A record that’s five years stale still helps, but it argues about a house you no longer have.
What if I already took photos myself?
Then you’re ahead of most people, and you should keep them. What this adds is completeness, consistency, a date on everything, and storage somewhere other than the phone in your pocket or the building being documented. If your own photos cover it, we’ll tell you that.
Get it off your list.
Tell us about the property and we’ll send a quote for the initial record and the annual refresh. One scheduled visit, and the thing you keep meaning to do is done.
Tell us about your property
Share what you need documented and we’ll reply with a quote and the next available flight window. Most requests are scheduled within the week.
Got it — thanks.
We’ll be in touch shortly with a quote and the next available flight window. If it’s urgent, call or text 844-362-8359 and you’ll reach us directly.